FLOSS NOW, PAY LATER!
Q: What is Afterpay?!
Afterpay is a new service offered by Floss Gloss that just gave you the ability to level up! Purchase nail lacquers and new must~haves NOW - while paying for it in 4 equal installments LATER! Pay every 2 weeks, interest free (no fees!) !
Please note, you must be 18+ and a US based customer.
Q: OMG that's amaze! How can I use Afterpay?
TBH so easy! Got everything you want to your cart on flossgloss.com? Head to checkout and select Afterpay as your payment method.
You'll be redirected to afterpay.com. First time? Create an Afterpay account and enter your card information (Visa or MasterCard). If you already have an Afterpay account, just log back in!
Complete checkout on flossgloss.com and you are good to go!
* Please note there is a minimum order of $35 to be eligible for Afterpay. The maximum order is $1000k. We cannot combine orders so they meet the Afterpay minimum of $35. We cannot make any changes to an order after it has been processed for payment via Afterpay.
Q: Can I use Afterpay as an international customer?
Right now Afterpay is only available to US customers with a US billing address on flossgloss.com. If you have an international address, you will not be able to create an Afterpay account at this time. Stay tuned!
Q: Can I use Afterpay as wholesale customer?
Afterpay is not available for wholesale customers.
Q: What items are excluded from Afterpay?
You cannot use Afterpay when purchasing Floss Gloss gift cards. If you wish to purchase gift cards and use Afterpay on other items you will need to do separate transactions.
Q: How do the payments work with Afterpay?
Your order, so long as it meets the requirements covered above, will be split into 4 separate payments. You'll make the first 25% payment at the time of purchase. The next 3 payments are deducted every 2 weeks. If you'd like to pay ahead of the schedule, view schedule, or view balance, you can do so by logging into your Afterpay account directly.
For example, if your order is $100, you pay 4 installments at $25. There is no additional cost to use Afterpay as long as you pay on time. All of your payments are interest-free and receive your order immediately!
Q: When are my items delivered if I use Afterpay?
The same as any other order! Orders follow the same shipping standards as any other order.
At the time of your order please take note of current free shipping minimums and estimated shipping times on our FAQ shipping section.
Please note that we cannot combine orders so they meet the Afterpay minimum of $35. We cannot make any changes to an order after it has been processed for payment via Afterpay.
Q: Can I use another form of payment with Afterpay?
Yes - only Floss Gloss gift cards. The remaining balance of your order must be over $35 in order to use Afterpay.
Q: What if I can't pay an Afterpay installment?
If funds are not available at the time the automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order.
Please see Afterpay Payment Purchase Agreement here.
Q: How do I return / exchange items bought with Afterpay?
Returns / exchanges follow the same policy as any other order. You can view our return policy under the Orders section on our FAQ page. Please note, refunds for Afterpay will be refunded from Floss Gloss to Afterpay. As soon as the refund is processed it will show in your Afterpay account. Have more questions about Afterpay returns? Go to help.afterpay.com.
Q: Afterpay? I'm here for it! Where can I learn more?
If you have a question about your Afterpay account, please contact Afterpay at 855-289-6014 or use the contact form found here.