FAQ

 

Q: Is Floss Gloss Pro Nail Lacquer 3-Free or Cruelty Free?

A: Yes, we are formulated without DBP, Formaldehyde, Formaldehyde Resin and Toulene.  Yes, Floss Gloss is Cruelty Free and we never ever test on animals or use animal products in our lacquers.

 

Q: I just placed my order!  Who does Floss Gloss Ltd ship with?  When should I expect my order? Can I track it? 

A: Floss Gloss Ltd fulfills and ships from San Jose, CA.  We usually ship with USPS Priority Mail, however in some cases First Class & Fed Ex Ground are more suitable to reach the destination as fast and efficient as possible.  Yes, you should receive a tracking notification once the order is fulfilled.  Should you have any other inquiry regarding your package please email support@flossgloss.com

 

Q: I want to be a Retailer, who do I contact ? 

A: Fantastic!  Email your name and info to wholesale@flossgloss.com for Sales Information &  Purchase Order forms. 

 

Q: Is Floss Gloss manufactured in the USA ? 

A: Yes, Floss Gloss Ltd Pro Nail Lacquer is made and manufactured in California. With the exception of our glass bottle, caps and brushes which are manufactured in Italy.  


Q: Does Floss Gloss ship overseas? 

A: Yes!  We ship almost anywhere ~ UK, France, Sweden, Australia, New Zealand, Canada, etc.. Email us at hello@flossgloss.com if you have any other questions regarding shipping overseas.  

 

Q: I'm a professional nail technician, do you offer a discounted rate for salons/professional use? 

A: Yes!  Please email hello@flossgloss.com for more info & pricing.

 

Q: What kind of lacquer coverage can I expect from Floss Gloss Ltd Pro Nail Lacquer ? 

A: Floss Gloss strives to maintain one-coat coverage with an opaque color formula.  For the perfect Floss Gloss manicure apply Floss Gloss Cares Base Coat in ‘Bassline’.  Apply two coats of any Floss Gloss Ltd Pro Nail Lacquer and finish with Floss Gloss Cares Top Coat in ‘Gloss’ for ultimate gloss and protection.  


Q: What can I expect from Floss Gloss Cares ‘Gloss’ Top Coat ? 

A:Gloss’ is a professional, formaldehyde free, fast-dry, high-gloss, top coat with thin application.

 

Q: Who designs Floss Gloss colors?  

A: Aretha, the 'Color Snob', with fashion forward input from Janine, creates the palette for each collection.

  

Q: Can I text Floss Gloss, or what? 

A: Yes!  Text us at: 415.735.6773 ~ Monday - Friday 9am-7pm PST

  • Visa
  • MasterCard
  • Amex
  • Discover
  • PayPal