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FAQ

 

Q: Does Floss Gloss contain the chemical Triphenyl Phosphate or THPH? 

A: No, Floss Gloss Ltd Pro Nail Lacers do not contain any Triphenyl Phosphate or THPH! Still have more questions on formula & ingredients?  Email support@flossgloss.com! 

 

Q: 7-Free & Cruelty Free? Is it safe for kids? 

A: Floss Gloss is considered 7-Free and formulated without yucky harmful chemicals like DBP, Toluene, Formaldehyde, Formaldehyde Resin, Camphor, Triphenyl Phosphate (TPHP) or Xylene.   

Yes, Floss Gloss is Cruelty Free and we never-ever-test on animals or use animal by-products in our lacquers.  

Yes, we're kid friendly to the max!  Let us cater your next birthday party in the NYC/Brooklyn area!   We'll come with a celeb nail artist + tons of sparkle to get your little one & friends in the most adorable nail trends!  Who doesn't love a nail party!?  Email hello@flossgloss.com for info & rates!  

 

Q: What are the ingredients?  

A: New Formula, same great quality!  

Formulated WITHOUT Toluene, DBP, Formaldehyde, Formaldehyde Resin or Camphor! CONTAINS: Butyl Acetate, Ethyl Acetate, Nitrocellulose, Isopropyl Alcohol, Polyester Resin. MAY CONTAIN: Stearalkonium Hectorite, Benzophenone-1, CI77019, CI77163, CI77491, CI77510, CI77891, C15850, CI15880, CI19140, CI42090, CI61565, CI77007, CI77499.  FLAMMABLE! KEEP AWAY FROM HEAT OR FLAME

 

Q: I just placed my order!  Where does Floss Gloss ship from?  When should I expect my order? Can I track it? 

A:  Floss Gloss Ltd fulfills and ships from Brooklyn, NY within 3-4 Days from order M-F.   We usually ship with USPS Priority Mail & USPS First Class.  

Yes, you should receive a tracking notification to the email you used to make the order once the order is fulfilled.  Should you have any other inquiry regarding your order and shipment please email support@flossgloss.com

 

Q: I want to be a Floss Gloss retailer, who do I contact ? Are there high minimums? 

A: Awesome!  Low minimums to order!  Email your name and info to wholesale@flossgloss.com for Sales Information & Purchase Order forms.   

 

Q: Is Floss Gloss manufactured in the USA ? 

A: Yes, Floss Gloss Ltd Pro Nail Lacquer is made and manufactured in California.  With the exception of our glass bottle, caps and brushes which are manufactured in Italy.  


Q: Does Floss Gloss ship overseas? 

A: Yes!  We ship almost anywhere ~ UK, France, Sweden, Australia, New Zealand, Canada, etc..

Email us at support@flossgloss.com if you have any other questions regarding shipping overseas.  

 

Q: I'm a professional nail technician, do you offer a discounted rate for salons/professional use? 

A: Yes! Please fill out the submission form here!

 

Q: What kind of lacquer coverage can I expect from Floss Gloss Ltd Pro Nail Lacquer ? 

A: Floss Gloss strives to maintain one-coat coverage with an opaque color formula.  For the perfect Floss Gloss manicure apply Floss Gloss Cares Base Coat in ‘Bassline’.  Apply two coats of any Floss Gloss Ltd Pro Nail Lacquer and finish with Floss Gloss Cares Top Coat in ‘Gloss’ for ultimate gloss and protection. 

 

Q: Why do neon nail polishes dry matte?

A:  Neon pigments have a matte finish due to the chemistry composition of the pigment.  If we could get them to dry glossy - trust us we would!! 

 

Q: Can I use gel top coat on Floss Gloss Nail Lacquers?

A: Yes! Floss Gloss quick-dry formula allows gel top coat to easily be paired with any Floss Gloss lacquer.   Just wait 5-10 mins for the Floss Gloss to completely dry and top with your favorite gel top coat or bring with you to the salon for an extra long lasting Floss Gloss [gel] manicure! 

 

Q: Who mixes & designs Floss Gloss colors?  

A: Aretha, the 'Color Snob', custom mixes each shade & glitter sample with fashion forward input from Janine.  Together the duo creates the palette for each collection & release one color at a time.    

  

Q: Can I text Floss Gloss, or what? 

A: Ya girl. Text us at: 415.735.6773 ~ Monday-Friday 9am-7pm Eastern Time

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